What information may we collect?
We receive, collect and store any information you enter on our website (such as name, email, phone number, address) or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we collect your personal information?
We collect your personal information (such as name, email, address, phone number) when given to us using the contact form or via the live chat function or if sent directly to our email address email@example.com. This information will not be shared with any third party unless you give us permission to do so.
Why do we collect your personal information and what will it be used for?
Your personal information will be used for the following...
1. To communicate with you about services you have purchased
2. To communicate with you about other services we offer that we feel may be of interest to you or enhance your experience with us.
3. To provide you with support and advice and useful resources we feel you may find useful.
4. Should there be a safeguarding concern we may share your name with your young persons school (according to the schools safeguarding policy listed on their website) or with the appropriate referral unit within the local authority such as the MARU (multi agency referral unit).
How we store your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We will store your email address securely via the gmail email server which is password protected, this password is only available to the business partners of RSSF Training Autism Training and Consultancy.
Any additional details you send to us such as phone numbers, addresses will be held in a secure place which is password protected and only available to the business partners of RSSF Training and.
None of your information will be sold to a third party.
How we communicate with you?
Business partners of RSSF Training may contact you via email from firstname.lastname@example.org or via text message or phone or post all by prior arrangement with you.
We may contact you to notify you regarding your service to troubleshoot any problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How to withdraw from our mailing list or to stop being contacted?
Email us using the email email@example.com clearly stating your name, email, phone number and address to inform us that you would like them removed from our contact details.